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FAQ2019-12-31T10:41:41+01:00
Who can use myLike’s Mobile Concierge?2020-01-08T07:18:23+01:00

If you run a hotel, hostel, serviced apartment or B&B myLike’s digital concierge is the perfect tool for you to help you guests to make the best out of their stay at your facility. They will be thankful and loyal. If you are active in another business check out our Digital Travel Guide.

Who can use myLike’s Digital Travel Guide?2020-03-26T18:08:06+01:00

myLike’s Digital Travel Guide can be used by any business that wants to share local knowledge on great places with its customers and audience. Travel agencies and OTAs can assist their customers with add-on information on activities or attractions at the planned destination. Transport companies like airlines, limoservices, train operators or hop-on hop-off buses can assist their customers along their journey or at their destination. Magazines and travel bloggers (visit Blogger Tool) can distribute their inspiring content usable and ready to be experienced by their readers. Vloggers can share the places shown in their videos using lists or interactive maps – ready to explore by viewers.  Tourist offices and destinations can promote their district with useful advice and insights. If you run a Hotel, Hostel, Managed Apartment or B&B please use myLike as Mobile Concierge.

Who can use myLike?2020-03-29T12:46:47+02:00

myLike can be used by businesses, blogger and private user.

  • Businesses can use the advanced business functions of the Mobile Concierge or Digital Travel Guide for a small monthly fee to provide their insider tips to their guests, customers and readers.
  • Blogger can use the Blogger Tool to plan their trips and to share their best findings with their followers.
  • Private user can plan their travels, remember where they have been and share personal tips with their friends using the Personal Travel Planner for free.
  • Communities can also use the Personal Travel Planner for free.
  • None Profit Organisations (e.g. NGOs, Erasmus) can use the Digital Travel Guide for free. Please contact info@mylike.io to apply.

Who can see your tips for places and your lists?2020-03-31T12:19:16+02:00

You can decide who can see your individual tips for places or your lists – set them to private, for friends only, accessible by followers or visible to everybody. You can change this anytime.

Who can see your tips and lists?2020-03-30T18:08:19+02:00

You can define who can see your individual tip or list – set it to private, for friends only, accessible by followers or visible to everybody. You can change this anytime.

Who can see my tips?2020-01-08T07:17:57+01:00

With myLike’s mobile concierge you have full control about the visibility of each individual tip or list. You can keep them in-house (private) or release to friends, people who follow you or everybody. You also decide who is allowed to befriend or follow you. With your business account you can invite your guests explicitly to follow you sending them a respective invitation link or embedding the link on your website.

Who can give tips?2020-01-08T07:17:48+01:00

You decide who can give tips to your guests. You might prefer that all tips are only visible under your hotels name. Or you might want your staff to provide their specific view on what are the hippest places to your guests. You can even go a step further – why not invite local people to add to your tips, or your own guests?

What is myLike’s Personal Travel Planner and who can use it?2020-03-30T17:04:31+02:00

myLike is your perfect Personal Travel Planner, Travel Diary and social recommendation platform for great places.

Plan your night out, your weekend trip or your world tour with the tips of your friends and trusted experts. Save any place you love or have always wanted to visit and decide who else can see it – your secret beach should remain secret! Use myLike to remember where you’ve been and help your friends get around your hometown with all the cool places you would recommend as a local hero.

Groups can plan their trips together and communities (e.g. Erasmus Student Networks) can share local insider tips and survival guides. Private hosts can help their guests make the most of their stay, for example at a wedding. Business travellers can share their experiences with their colleagues (e.g. consultants) to make business trips more fun and easier to organise.

If you stay at a hotel that uses myLike as a Mobile Concierge or travel with a company that uses myLike’s Digital Travel Guide, you can instantly synchronize their tips with your smartphone and add your own impressions and experiences on the go. Your favorite bloggers can make their blogs interactive with our Map Widget. You can follow their footsteps on your mobile device with one click on their interactive map.

myLike is perfect for people who are looking for unforgettable experiences instead of following the anonymous crowd. Be inspired by people you trust.

Businesses should use our Mobile Concierge or Digital Travel Guide with their advanced business functions to share tips with their guests and customers. Blogger can use our Blogger Tool to make their blogs interactive.

What is myLike’s Digital Travel Guide?2020-03-26T17:19:18+01:00

With your bespoke Digital Travel Guide on the myLike platform you can inspire your customers and readers with personal and personalized, location-based recommendations for amazing spots and fantastic experiences. All this in multiple languages across all your digital and physical touch-points like website, pre-travel mail, print, info-terminals, own apps and many more. Your customers and readers can use your tips anywhere and anytime right on their smartphone to plan their travel and decide on the go where to go next. They can book your tips and enrich them with their own experiences using myLike as their Personal Travel Planner. With myLike they staying digitally connected with you before, during or after their trips.

myLike offers one easy to maintain database for all your tips which can be easily integrated in all your systems (websites, mail systems, terminals, Apps) or connected to your CRM. Your tips can also be easily shared across all your communication channels like mail or social media. Our map widget converts your website and info-terminals to interactive sources of inspiration, deep links enhance your mail communication and print and displays leading to your tips your teams on the ground.

Our Digital Travel Guide can be used by Mobility Companies (train, airplane, bus, car rentals, scooter & bicycle rentals), Tourism Agencies, OTAs, Tourist Offices, DMOs and Media Companies (lifestyle and travel).

What is myLike’s Digital Travel Guide and who can use it?2020-03-29T16:27:37+02:00

Inspire with your bespoke Digital Travel Guide your customers and readers with personal and personalized, location-based recommendations for amazing spots and cross-sell fantastic experiences. All this in multiple languages across all your digital and physical touchpoints like website, pre-travel mail, print, info-terminals, own apps and many more. Your customers and readers can use your tips anywhere and anytime right on their smartphone to plan their travel and decide on the go where to go next. They can book your tips and enrich them with their own experiences using myLike as their Personal Travel Planner. With myLike they stay digitally connected with you before, during or after their trips and you can cross-sell local experiences.

myLike offers one easy to maintain database for all your tips which can be easily integrated in all your systems (websites, mail systems, terminals, Apps) or connected to your CRM. Your tips can also be easily shared across all your communication channels like mail or social media. Our Map Widget converts your website and info-terminals to interactive sources of inspiration, deep links enhance your mail communication and QR codes on your print media and displays lead right to your tips on your customers smart phone.

Our Digital Travel Guide can be used by Mobility Companies (train, airplane, bus, car rentals, scooter & bicycle rentals), Tourism Agencies, OTAs, Tourist Offices, DMOs and Media Companies (lifestyle and travel).

Hotels, hostels and B&Bs should use our Mobile Concierge to provide personalized tips to their guest before and during the stay at their property.

What is myLike’s  Blogger Tool and who can use it?2020-03-30T17:06:58+02:00

What is myLike’s  Blogger Tool and who can use it

With myLike’s Blogger Tool you as a blogger can now plan your next travels, add your comments, pictures and experiences to places you visited and share the best tips with your followers – for free. The content is yours and you can change it anytime. You can also decide who can see each specific your tip or lists.

With myLike’s Blogger Tool your blog does not only inspire your readers but they now can follow your footsteps easily and stay digitally connect with you. Our Map Widget makes your blog interactive and lets your readers sync your insider tips with their smartphones with one click without the need to download an app. You can also use your social media channels and newsletter to share your tips with your followers. If your audience is multilingual you can provide your comments in multiple languages per spot and your readers can use myLike in 11 languages. Your tips can be booked and generate affiliate revenue for you.

myLike is the perfect travel planner and sharing tool for travel, lifestyle, food and fashion blogger, vlogger and influencer.

Businesses should use our Mobile Concierge or Digital Travel Guide to share tips with their guests and customers.

What is myLike’s  Blogger Tool and who can use it?2020-03-30T16:46:32+02:00

With myLike’s Blogger Tool you as a blogger can now plan your next travels, add your comments, pictures and experiences to places you visited and share the best tips with your followers – for free. The content is yours and you can change it anytime. You can also decide who can see each specific your tip or lists.

With myLike’s Blogger Tool your blog does not only inspire your readers but they now can follow your footsteps easily and stay digitally connect with you. Our Map Widget makes your blog interactive and lets your readers sync your insider tips with their smartphones with one click without the need to download an app. You can also use your social media channels and newsletter to share your tips with your followers. If your audience is multilingual you can provide your comments in multiple languages per spot and your readers can use myLike in 11 languages. Your tips can be booked and generate affiliate revenue for you.

myLike is the perfect travel planner and sharing tool for travel, lifestyle, food and fashion blogger, vlogger and influencer.

Businesses should use our Mobile Concierge or Digital Travel Guide to share tips with their guests and customers.

What is myLike’s Mobile Concierge and who can use it?2020-03-29T16:25:36+02:00

Provide with your bespoke Mobile Concierge your guests with personal and personalized, location-based recommendations for amazing spots and bookable experiences so they can truly enjoy the stay at your hotel, hostel, B2B or apartment. All this in multiple languages across all your digital and physical touch-points like website, pre-stay mail, reception, print, infotainment and many more. Your guests can use your tips anywhere and anytime right on their smartphone to plan their stay and decide on the go what to do next. They can enrich them with their own experience and use myLike as their Personal Travel Planner.

myLike offers one easy to maintain database for all your tips which can be easily integrated in all your systems (like room pads, apps or displays) or connected to your PMS/CRM. Your tips can also be easily shared across all your communication channels like mail or social media. Our map widget converts your website and infosystems to an interactive sources of inspiration, deep links enhance your mail communication and print and displays leading to your tips offload your team at the reception.

Connect and stay connected with your guests before, during and after their stay and cross-sell local experiences.

Travel-, tourism-, mobility- and media companies can use our bespoke Digital Travel Guide to support their customers with personalized recommendations.

What is myLike and why is it special?2020-03-29T15:02:31+02:00

myLike is a global digital platform which allows businesses, blogger and private users to provide, save and share recommendations for places and experiences with their guests, customers, followers and friends.

Key features making myLike special:

  • You can decide who can see your individual spot or specific list.
  • You can decide whose tips they want to see – cluster them in groups or select by name.
  • Your content is yours and you can change and delete it anytime.
  • You can share your tips and lists with your friends by inviting them to myLike or by sending tips and lists through your favourite communication or social-media channel.
  • You can use myLike in Guest Mode without loading the myLike app
  • Businesses can integrate their tips in all their physical and digital customer touch-points
  • Businesses can integrate interactive maps in their website using our Map-Widget

It is available as

Users can choose from 4 different products:

 

What is a myLike?2020-03-31T19:31:57+02:00

The myLike platform is all about saving places you have been to or want to visit one day. We call these spots myLikes. You can decide who can see your myLike and share them consciously with friends and customers. You can add to your myLike your personal rating, comment, pictures and tags. You can also define the individual visibility of such a myLike to the outside. myLikes can be commercial places, like a restaurant, hotel or museum or GPS positions like a cool mural or a nice view point. You can also save bookable experiences (e.g. bungee jumping). Multiple users can save the same location as their myLike, but each user individually defines the content he wants to add and the visibility for his personal entry.

What is a mobile concierge?2020-01-08T07:15:26+01:00

myLike’s mobile concierge allows you to assist your guests along their journey with your local know how for the best places to visit. myLike does not want to replace your team but wants to relieve their workload by making it easier for them to help your guest to have the best experience during their stay. You can share your tips easily via various communication channels in a digital and easy to use format. Before, during and after the guests stay. Guests can use the information directly on their mobile phone and can add their own findings as well. myLike is an open system which will not be deleted by your guests after their stay and they will follow and recommend you as a trusted source for great tips.

What can my guests do with myLike?2020-01-08T07:18:11+01:00

First of all the can follow your tips as Mobile Concierge on their own mobile phone displayed on an interactive map. They can filter them by interest and navigate to the ones they want to visit. They can save the places you recommended or add own findings with their own comments, ratings and pictures. They can organize places in lists and share them with their personal network. Your Mobile Concierge become their digital Travel Guide and Travel Log book.

What can my customers and audience do with myLike?2020-01-08T07:19:38+01:00

With myLike your audience uses and follows your tips as their trusted Travel Guide on an interactive map on their mobile phone. They can filter these by interest and navigate to the ones they wish to visit. They can save places you recommend or add their own findings with personalised comments, ratings and pictures. They can organize places in lists and share them with their personal networks. The perfect digital Travel Guide and Travel Log book with social sharing capabilities.

What are the main myLike screens and functions?2020-03-31T12:55:39+02:00

All myLike main functions are accessible from the main screen and are always just a click away. Additional functions and settings can be accessed through our hamburger menu (☰). Just click the icon in the upper left of the home screen.

myLike opens with a home map centred on your position and pins indicating myLikes around you. Select a pin to jump to its listing in the table below. Tap on the number pin in a list to show it on the map or click the entry to open its detail page.

The source selection menu on the upper right lets you chose the sources you trust and want to use for your search (you can multi-select sources). Get only your own saved locations or discover myLikes from friends, people you follow or the whole community. You can also pick specific people (multiple) or companies by just entering their names.

Click the magnifying glass centered atop the map to open the filter setting. I allows you to set filters (tags like ‘eat’, set the city where you want to search for tips, define people you want to use as a source for tips, select specific lists). The number of results is indicated below the search glass and two dots indicate that a filter is set. (See: How do I search for myLikes?)

Do you have a new spot=myLike that you want to add? That’s what the golden ‘+’ in the home screen footer does. Open it by clicking and we support you in creating new myLikes. (See: How can I add a location = myLike?)

On which devices and systems can I use myLike?2020-03-31T12:21:32+02:00

myLike is a platform solution available as App, PWA, Map Widget and Desktop and can be used and integrated in various devices and platforms:

  • On your smart phone:
    mylike is available for IOS and Android as app – please go to the respective app store for download. In addition, you can use it on your browser as PWA (Progressive Web App) (please see Guest-Mode)
  • Your website, blog or info-terminals
    With myLike’s Map Widget you can integrate interactive maps in your website, blog, Wifi landing-pages or info-terminals.
  • Your own apps or systems:
    If you are a business user of myLike’ Mobile Concierge or Digital Travel Guide, you can integrate myLike in your systems, apps or terminals as Progressive Web App (PWA).

 

How much does myLike’s Mobile Concierge cost?2020-03-29T15:06:41+02:00

myLike’s Mobile Concierge offers hotel specific business functions at a low price. You can use it as service, cross-selling and marketing tool. For more information please check out our pricing. For your guests myLike is for free.

How much does myLike’s Digital Travel Guide cost?2020-03-29T14:42:54+02:00

myLike’s advanced business functions of the Digital Travel Guide allow you to improve your customer service, cross-sell experiences and improve your marketing. For more information please check out our pricing. For your customers myLike is for free.

How much does myLike cost?2020-03-30T17:19:58+02:00

myLike is free for private users and blogger. Businesses who want to use myLike’s advanced business functions will need to subscribe to a business account with small a monthly fee. Please find our pricing here: Mobile Concierge, Digital Travel Guide

How does myLike for Businesses work?2020-04-05T17:08:44+02:00

You add your local tips to myLike with your personal pictures, tags, comments and ratings. You can define per location who can see your tips e.g. customers only. You can organize the tips by theme or target groups in lists e.g. best French restaurants in town. You own this information and can update it anytime. You now can invite your customers to myLike or share your information via multiple options. You can also share tips with customers through all your communication channels as deep-links – they do not have to be myLike users and do not need to load an app. You can integrate your tips in all your physical and digital touch-points along the whole customers journey. Use our Map Widget to add interactive maps to your website or blog. Convert links to your profile or lists into QR-Codes you can add to your print material or displays.

 

 

How do the guests get my tips?2020-03-26T18:19:04+01:00

With myLike’s Mobile Concierge you can easily share your personal tips with your guest by sending them respective links in pre-stay mails or other communication channels. You can also post new locations or lists in Facebook or integrate your tips as interactive maps with our widget on your website or blog. Customer just have to click on the map and get linked to the respective content and you. The guest can choose between a browser view (guest view) or loading the myLike app in the App Stores. The content ist kept fully synchronized and always up to date. Integrate myLike also in your lobby or room-infotainment systems, room-pads, lobby beacons, own apps or guest-map.The Mobile Concierge can also be integrated with your CRM or PMS system.

How do my customers find my tips?2020-01-08T07:19:28+01:00

You can easily share your tips in myLike with your audience by releasing them inside myLike. You can target and increase your audience by inviting followers so they have direct access to your feed and personal tips. In addition you can send respective deep-links in mails or other communication channels. The customer can choose between a browser view (guest view) or loading the myLike app in the App Stores. The content ist kept fully synchronized and always up to date.
Post new locations or lists in Facebook, and integrate your tips as interactive maps on your website or blog with our widget. Customers simply click on the map and are linked to the relevant content and you. Updates are synchronized automatically. Integrate myLike in your own info systems, apps or digital guest-map.
The guest can also simply enter your name in myLike as the source and your tips will be displayed geolocated under your brand.

How do I set the visibility of a myLike or list?2020-04-02T20:11:47+02:00

One of myLike’s unique features is that it allows you to define per myLike or per list who can see it. So your private beach stays private or only your friends or selected customers can see specific tips. This means: depended of the relationship you have with a person they can see in myLike the tips and lists released for this level of relationship. You can change the visibility setting anytime later again.

Me’                 –          only you can see it, nobody else

Friends’       –          only you and befriended users can see it

Followers’  –          you, friends and your followers can see it

World’          –          everybody in myLike can see the myLike or list

Tip: if you share a myLike or list directly via mail or other communication channels the recipient of this unique link can see it independent of the visibility setting.

How do I delete my account?2020-03-31T12:14:14+02:00

Sorry to hear that you are not happy using myLike. Before you proceed please contact service@mylike.io and we might be able to address the issues you have using our platform. We are always eager to understand how we can improve myLike for you.

To delete your profile please open the hamburger menu <>, select settings/profile and tab on the three dots <> .  There you can select <Delete profile>.  Doing so all personal data, myLikes, lists and connections to friends and followers will be deleted.

By the way, whenever a profile is deleted, a cute little baby unicorn dies. Save the unicorns!

How can myLike relieve your team and save cost?2020-01-08T07:15:59+01:00

Guests can access your tips via multiple touch-points (website, in-room system, WLAN…) without the need to ask your team. If they need individual advice your team can access and share your tips in a simple and easy way guaranteeing a high quality standard and fast process. This saves you cost and increases your service and quality.

How can myLike increase bookings?2020-01-08T07:17:00+01:00

Your guests decide for the region based on what they can do there. Give them an overview before they come, add more personal tips when they book and give them up to date info while they stay at your hotel or after they left – they might want to come back again soon! With myLike you are now part of your guests journey. You are digitally connected with them before, during and after their stay and they will promote you sharing your hotel and the great places they visited based on your tips with their friends. And what is better than a tip from a friend?

How can I use myLike as a marketing tool?2020-01-08T07:19:12+01:00

Data relevance is a key marketing tool. Inspire your customers and audience with your personal pointers for vacations or nights out in their home city. Enrich their experiences by keeping them up to date about specific regions and great places to visit. You can communicate your tips inside myLike or via multiple communication channels like social media posts, websites with embedded interactive maps.

With myLike you are now part of your customers’ and audiences’ journey. You are digitally connected with them before, during and after their trip and they will promote you and your tips within their private networks. What is better than a tip from a friend?

How can I support international guests?2020-01-08T07:23:56+01:00

myLike is already available in 11 system languages. In addition, you can make your corresponding comment per recommendation in several languages.

How can I support international customers?2020-01-08T07:24:15+01:00

myLike is already available in 11 system languages. In addition, you can make your corresponding comment per recommendation in several languages.

How can I save a place or location in myLike2020-04-03T12:40:02+02:00

You can add any place you have been to or want to visit one day as a myLike. Just tap on the golden plus <+> at the bottom of the Home Map or any <add myLike> shortcut. We help you and add for commercial places (hotel, restaurant, attraction..) their address and contact details. You can also save any GPS position as a myLike (like a beach, view point), we then save the nearest address.

  • Add a myLike just around you by name
    If you hit <+> we search the places around your current GPS location and show you the 20 nearest commercial places – this is very helpful if you want to save the place you are currently at.

    • Hit the <+> button
    • Check whether place you look for is in the list (please scroll the list)
    • If the location is not in the list add the name in the –name– field (we search 2 miles around you)
    • Tap on the name and proceed adding your tags, comment and pictures
  • Add a myLike somewhere in the world by name
    If you want to add a place you have been to or want to visit somewhere in the world

    • Hit the <+> button
    • Type the name of the place in the –location– field- (it states ‘around me’)
    • A new map opens with a field to insert the name of the place or city you want to add to myLike
    • Pick the right location from the proposed places – it will then be marked on the map
    • If it is the right location tap on <DONE>
    • You will see the selected location in the list
    • Tap on the name and proceed adding your tags, comment and pictures

Hint: If try to save a city or village as spot you need to type in the name of the city/village in the name field – else only places in the city/village are shown.

  • Add a myLike as a GPS position
    You can add any GPS location as a myLike to save for example a great beach, view point, street art or playground.

    • Mark the spot on the map you want to save by long press on the map
    • Hit the <+> bottom
    • Scroll down the list of proposed places
    • Hit <add myLike>
    • Give the place the name you want it to hold and continue adding tags, pictures and comments
How can I delete a myLike?2020-04-04T18:01:15+02:00

You can delete your own myLike by selecting <delete> from the context menu <> of a mylike detail page. It will then also be removed from your all your myLike lists. myLikes of others cannot be deleted.

Do my guests have to download an app?2020-01-08T07:24:02+01:00

No, myLike has a special guest mode that allows your guests to see and experience your tips directly in your browser. When a guest opens one of your links, he or she can decide to use this guest mode or to load myLike in the App Store.

Do my customers have to download an app?2020-01-08T07:24:20+01:00

No, myLike has a special guest mode that allows your customers to see and experience your tips directly in your browser. When a customer or reader opens one of your links, he or she can decide to use this guest mode or to load myLike in the App Store.

Can I use myLike worldwide?2020-03-31T12:24:34+02:00

myLike works globally and is available in 11 languages.

Can I still give personal tips?2020-01-08T07:17:39+01:00

You might want to give some of your guests VIP treatment with dedicated tips. Just send them a link to a dedicated list which is for their eyes only (set it to private).

Can I save or bookmark an existing myLike?2020-04-05T10:22:51+02:00

Yes, you can add a myLike of another person to your own myLikes or bookmark it. There are two ways to do it:

Add:  You can add any myLike as your own myLike: just open the myLike and hit the <+> in the upper corner. Then you just go through the normal process of creating a myLike. The address part will be skipped in this case.

Bookmark: you can mark any myLike to find it again. It will be copied in hamburger/myLikes/bookmarked myLikes. Just open a myLike and hit <Bookmark>.

Can I integrate myLike in my existing website, PMS, CRM or APP?2020-01-08T07:19:46+01:00

myLike’s progressive web Design runs on IOS, Android and browser. It can be used stand alone or integrated in your existing PMS/CRM systems, infotainment solution and apps. With our deep links and website widget you can use your mail system, WLAN landing pages, NFC chips, QR codes, beacons, FB posts, chat bots, website, and others means to transport your personal tips directly on your customers phone.

Can I integrate myLike in my existing PMS, CRM or APP?2020-01-08T07:17:27+01:00

myLike’s progressive web design runs on IOS, Android and browser. It can be used stand alone or integrated in your existing PMS/CRM systems, infotainment solution, room pads and apps. We already work with various PMS/CRM providers (see partner section) and are open to also connect to yours. With our deep links and website widget you can use your mail system, WLAN landing pages, NFC chips, QR codes, beacons, FB posts, chat bots, website, and others means to transport your personal tips directly on your guests phone – ready to get experienced.