Better customer service with your exclusive Tour & City Guide

Most of your bike rental and tour customers are from out of town and want to explore your city-highlights and hidden gems. Support them with your local expertise and provide them with your personal recommendations for the most picturesque tours, the safest streets to follow, the best places to visit and the most fun things to do. If they booked a guided tour, provide them with the highlights of the places they will or have seen – during or after the trip.
Expand your service and give them tips beyond your tours – so they will have a great city experience.

Your customer can follow your tips right on their smartphones and even navigate from tip to tip. Experiences and museums can also be booked conveniently on the go allowing you to monetize your Digital Tour and Travel Guide

Time saving for your team and your customers – and still personal

By providing your personal tips and ‘must-sees’, your Digital Travel Guide can save a lot of time during your rental process and customer briefing. For example, customers can access the personalized travel guide just by scanning a QR code – all without loading an app. So they don’t need a time-consuming explanation and directions to the best places in town by your team as they have it now at their fingertips – including navigation.

More revenue through bookable tips, cross-selling of third party offers and longer rental periods

You can generate additional revenue recommending inside your Tour & City Guide bookable experiences such as admission to museums, boat rides, hotel stays or other attractions.
Your customers can book them right on their smartphone on the go, generating affiliate revenue for you.
In addition, you can up-sell your own services (e.g. if you also offer boat rental) or cross-sell third-party services like Hop-on Hop-of, e-Sims and more.

You can also motivate your customers to rent the bikes longer or even over several days, showing them what they can experience using your bike rental service. You can also give them some tips for a night out or trips beyond the city.

Tours complement your offer

Show with the tour feature of your Tour & City Guide your customers the most beautiful bike tours through the city. Display them as connected highlights or detailed GPS tracks. Also highlight specific areas they should not miss or should avoid. Thanks to the integrated navigation, your customers never get lost.

Inspire your customers already on your website to book a bike or tour

With our easy-to-use map widget, you can feature your recommended tours directly on your website—complete with all the bookable highlights your customers will love. Customize how much detail you want to share, and even give visitors the option to download the tour straight to their smartphone for easy access on the go.