Better customer service

Most of your bike rental and tour customers are from out of town and want to explore your city-highlights and hidden gems. Support them with your local expertise and provide them with your personal recommendations for the best places to visit, the safest streets to follow and the most picturesque tours. If they booked a guided tour, provide them with the highlights of the places they will or have seen – during or after the trip.

Your customer can follow your tips right on their smartphones and even navigate from tip to tip. Experiences and museums can also be booked conveniently on the go.

Time saving for your team and your customers – and still personal

By providing your personal tips and ‘must-sees’, your Digital Travel Guide can save a lot of time during your rental process and customer briefing. For example, customers can access the personalized travel guide just by scanning a QR code – all without loading an app. So they don’t need a comprehensive, time-consuming explanation and directions to the best places in town as they have it now at their fingertips – including navigation.

More revenue through bookable tips and longer rental periods

You can generate additional revenue recommending bookable experiences such as admission to museums, boat rides, hotel stays or other attractions.
Your customers can book them right on their smartphone on the go, generating affiliate revenue for you.

You can also motivate your customers to rent the bikes longer or even over several days, showing them what they can experience using your bike rental service. You can also give them some tips for a night out or trips beyond the city.

Tours complement your offer

Show with the tour feature your customers the most beautiful bike tours through the city. Display them as connected highlights or detailed GPS tracks. Thanks to the integrated navigation, your customers never get lost.