by Anna Stromberger | 13.07.2023 | reading time: 10 minutes
Enhancing Mobility As A Service : Unleash the Power of Our Own Digital Travel Guide Platform
for MAAS companies like car-, bike-, camper-, RV rental, airlines, bus-operator, hop-on hop off and more
As a mobility or transport provider or vehicle rental company, your primary goal is to efficiently transport your customers from one place to another or provide them an easy car or camper rental experience. However, in today’s fiercely competitive market, it’s crucial to offer more than just a means of transportation. To truly stand out and attract new customers, you must deliver a unique and exceptional experience that surpasses the mere act of going from point A to point B.
One effective strategy is to place emphasis on the entire customer journey, rather than solely focusing on the transportation aspect. By curating an enjoyable, comfortable, and convenient experience, you can set yourself apart from other providers and cultivate a loyal customer base. Remember, providing an interesting and personalized journey is key to gaining a competitive edge in the market.
How to create a remarkable mobility and travel experience:
1. Personalized service:
Provide personalized services to each customer by offering valuable recommendations for things to do at a destination or along the trip.
This can make customers feel valued and supported, leading to repeat business and positive word-of-mouth.
2. Seamless booking with Cross-Selling:
Make it easy for your customers to book your transportation and personal recommendations through an user-friendly platform with or without an app. This can reduce stress and hassle for your clients, and make it more likely that they will choose your service in the future.
3. Build a personal connection with your customers
Keep your customers engaged and interested in your services. Support them throughout their whole trip – before, during, and afterwards. Build a loyal customer base by staying top of mind.
How to do this with myLike:
Personalized Recommendations
When it comes to planning a trip, there are so many options available that it can be overwhelming for travelers. They may spend hours searching online for the best attractions, restaurants, and activities, only to be left unsure if they’ve made the right choices. This is where your individual recommendations come in.
By offering personalized recommendations in your Digital Travel Guide, you can make the trip-planning process easier and more enjoyable for your customers. Instead of spending hours researching, travelers can rely on the lists and tours provided by your business, which are tailored to their unique interests and preferences.
Planning for the coolest experiences before at trip becomes easy. But also at the destination, your Digital Travel Guide will be the perfect travel companion, allowing your customers to pick spontaneously on-the-go from your insider tips. With the Travel Guide you can decide to use it either with or without an app.
Make your individual Tips bookable
With myLike, you have the opportunity to generate additional revenue by making your personal recommendations, tips, and tours bookable and with Cross-Selling to add affiliate links. You can partner also with other travel providers or local businesses and offer your customers exclusive discounts and special offers, while also earning commission on the sales. This not only enhances the customer experience, but also creates a win-win situation for both your business and your partners.
By making tips bookable, your business can increase its revenue stream and create a seamless customer journey. Customers can easily book their recommendations, attractions, and tours directly through an booking icon on the myLike platform. This simplifies the booking process for the customer and makes it more likely that they will complete the purchase, which benefits your company.
Stay connected to your customers
As a business, it is essential to stay connected to your customers, even after their journey with you is over. It is essential to provide them with something valuable that they can’t get anywhere else.
Leverage the power of myLike to provide personalized recommendations and tips for your customers’ future travels. This innovative feature enables you to keep your customers engaged and interested in your services, not only during their initial experience but also before and after their journey with your business. By consistently offering valuable information and insights, you can foster a strong sense of trust and loyalty with your customers, significantly increasing the likelihood of them returning to you for their future travel needs. Embrace myLike as your ultimate Travel Guide to build lasting customer relationships and stay ahead in the competitive travel industry.
Easy Content creation with AI
With myLikes AI based Tip-Assistant, content creation for your Travel Guide has never been easier or more effective.
Our AI-Tip-Assistant is a powerful tool that makes content creation for your travel guides fun. With its advanced algorithms and machine learning capabilities, the assistant can quickly analyze and process vast amounts of data to provide unique tips you can directly upload to your personal guide. This means that you can create compelling content for your customers in minutes, not hours, which saves you time and effort. This ensures that your clients receive the best possible tips for unique experiences.
By using this tool, mobility and transport providers can create more comprehensive and informative guides, without the need for extensive research or writing. This can save time and resources, while also providing a better experience for their customers.
Who can profit from his own Digital Travel Guide
Any sort of mobility service provider, like bike-, car-, RV- or camper-rental company, train or bus operators, airlines can profit from its own and personalized Digital Travel Guide. We do our best to provide you a versatile platform tailored to your and your customers’ needs.
Whether you are a bike rental, car rental or camper rental company, bus tour operator, train company or airline – myLike helps you to become an extraordinary transport provider with great service and additional revenue potential.
With myLike’s Travel Guide at your disposal, you now have access to the ideal tool for offering a unique service on a global or local scale, available in multiple languages to make it the most personal for your customer. Share your valuable tips across all your customers’ physical and digital touchpoints, allowing them to access the information effortlessly without the need to download an additional app. Moreover, seamlessly integrating myLike into your own apps or systems further enhances the convenience and accessibility of your services.
Embrace your own Travel Guide with myLike to elevate your mobility offerings and create a travel experience that resonates with customers, ultimately propelling your business to new heights in this competitive landscape.